In today's hypercompetitive world, customers demand superior customer service and responsiveness to service requests. Companies that deliver outstanding customer service are rewarded with long-term loyalty, positive word-of-mouth, referrals, and premium brand equity.
Sensorium gives you a way to connect with your customers and respond immediately to service requests using wireless, programmable push buttons that are placed in customer-facing areas throughout your facility. Customers "press a button" to request services of any kind, according to their need. For example, place labeled buttons in offices, restrooms, hospitals, manufacturing facilities, near waste receptacles, or to request regular deliveries such as propane or heating oil.
With wireless, programmable push buttons, you can maintain dashboards of button locations and statuses, and be notified immediately via SMS text or email whenever service is requested, or action is required.
Place the Sensorium push-buttons around your facility according to your business or customers' needs
Data from the asset trackers is wirelessly collected by a Sensorium gateway
The gateway sends sensor readings to the Sensorium cloud
Users monitor sensors' status and see historical readings using a simple web/mobile app
In the event of an anomaly, alerts are sent immediately via SMS text and/or email to all assigned parties
You'll always be in the know and ready to take corrective action
Give your customers a simple way to contact you, right at the point of service where they need it
Take immediate action to delight your customers
Take your customer service to the next level and be rewarded with superior loyalty and premium profits
Try our Service & Replenishment Starter Kit:
A single, self-contained button that responds to single or double-pushes, or a long-push
Three buttons in a single, rugged housing, programmable to respond to single-, or double-pushes, or a long-push